| Emergency Contact Information for Credit and Debit Cards|
|In the event your CKCU credit or debit card is lost, stolen, or subject to fraud, use the following contact information to report the incident.
Regular Office Hours Phone Numbers
Contact our Main office at (620) 663-1566 or (800) 332-0778
After Business Hours Phone Numbers
Debit Cards - (800) 472-3272. For Outside the United States call collect (614) 564-5101
Debit Cards - Change or reset your PIN number (800) 992-3808
Credit Cards - Our Call Center representatives are available to help you with credit card questions
24/7 at 866-217-1538 or 605-782-3591 outside the US.
| Contact Information for Other Services|
Online Member Service
Bill Pay - (866) 998-6395 Virtual Branch Online Access Assistance - (866) 599-7547
Hours - Monday thru Friday - 6:00 AM to 10:00 PM (CST)
Saturday - 7:00 AM - 4:00 PM (CST)
Sunday - Closed
| General Contact Information|
Please note: Do not include specific information such as your account number or other identifying information as part of your e-mail.
Contact our main office with any questions you have at:
Phone - (620) 663-1566 or (800) 332-0778 or
E-mail us at firstname.lastname@example.org
Main office hours - Monday - Friday 9am - 5pm
All Office Locations - Contact information and hours of operation